CarsZone Privacy Policy

1. Introduction & Scope

CarsZone ("we", "us", or "our"), operating the web portal https://carszone.info from our registered address at 3-18 Federal Cir, JFK International Airport, NY 11430, United States, is committed to safeguarding the privacy and confidentiality of visitors, customers, and individuals submitting rental enquiries.

2. Information We Collect

When you interact with our website or submit an enquiry, we collect only information necessary to process your rental request:

• Personal Contact Data: Full legal name, email address, contact telephone number with country code.
• Rental Preferences: Vehicle model, preferred pickup/return locations, rental duration, desired pickup and drop-off dates and times, additional travel requirements.
• Verification Documentation: During physical vehicle handover, we verify driving licences and government-issued identity cards (e.g. Aadhaar, Passport) as required by motor vehicle regulations.
• Technical Metadata: IP address, browser type, referring URL, and submission timestamps used strictly for anti-spam filtering, rate limiting, and security logs.

3. Purposes of Processing

Your personal information is processed strictly for legitimate operational purposes:

• Reviewing fleet availability and issuing verified quotations.
• Communicating with you via telephone (+18557592079), SMS, or email regarding your booking enquiry.
• Complying with statutory transport, traffic, and taxation obligations in Maharashtra, India.
• Preventing spam, automated scraping, or fraudulent booking enquiries.

4. Information Sharing & Non-Disclosure

CarsZone never sells, rents, leases, or trades your personal information to third-party advertisers or marketers. Information is only disclosed to:

• Direct operational staff responsible for scheduling vehicles and preparing rental contracts.
• Law enforcement or motor vehicle licensing authorities when legally mandated under applicable Indian legislation or valid court orders.
• Trusted technical infrastructure providers (such as hosting and SMTP delivery systems) under strict confidentiality agreements.

5. Data Retention & Security Standards

Booking enquiry records and audit logs are retained only as long as necessary to fulfill your rental, resolve accounting, or satisfy legal audit requirements (typically up to 24 months). We maintain technical safeguards including HTTPS SSL/TLS encryption, server-side access controls, and firewall restrictions to prevent unauthorized access.

6. Cookies & Tracking Technologies

We utilize essential session cookies to remember form states and manage cookie consent preferences. We do not use third-party behavioral advertising trackers. For granular details, please see our Cookie Policy.

7. Your Privacy Rights & Grievance Redressal

Subject to applicable data protection regulations (including the Digital Personal Data Protection Act, 2023), you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask for deletion of your enquiry data once your rental transaction is completed.

To exercise your rights or contact our Privacy & Grievance Officer: